Telco service assurance teams at NOCs face many operational challenges to efficiently monitor service performance to assure customers’ QoS and this ensures SLA guarantees, including:
Service assurance teams have traditionally depended on alerts and alarms generated on their centralized dashboards for troubleshooting using passive monitoring tools. However, more often than not, they find it challenging in correlating events and faults in live networks.
Isolating errors for analysis and ensuring adequate and relevant capture of data traces during failures is a key challenge that service assurance teams face.
Cloudmon Telco has been designed keeping these challenges in view and delivers substantial reduction in time and effort in performing diagnostics with ease.
Cloudmon Telco provides active monitoring capabilities based on synthetic frames for
Unlike NID-based offerings, Cloudmon Telco is a vendor independent solution that not only eliminates interoperability issues, but also ensures monitoring capabilities independent of the network elements.
Cloudmon Telco helps substantially reduce the mean time taken to repair (MTTR) and enhances the quality of service assurance. Thus Cloudmon Telco helps increase customer satisfaction and loyalty.
Cloudmon Telco provides a centralized data store at the Cloudmon Telco Controller. Cloudmon Telco PM Initiators may be distributed to optimally monitor the network. Cloudmon Telco provides both physical and virtual PM initiators & reflectors.
Figure 1: Monitoring CE/IP/MPLS-based network services using Cloudmon Telco
Figure 2: Monitoring SD-WAN-based network services using Cloudmon Telco
Visit the Cloudmon Telco PM page for more information about the product.